Marathon training sessions are a big problem that we see all the time.
Dental front desk training checklist.
Learn more about laura s approach and how to book her for your next event.
Turn on your computer station.
The front desk area of a general practice is crucial to the profitability of any dental practice.
Review manuals guides or other written materials.
There is so much going on at times.
An efficient front desk is key to a productive practice.
However day long lectures are not ideal for maximum information retention and implementation two of the biggest issues dental front office teams encounter with dental front office training.
Seek instruction from support team with vendors or insurance companies.
Ensure computer was backed up.
You may copy paste and edit checklists.
Practice skill on demo version 6.
Dental front office checklists are helpful for a couple of reasons.
Dental receptionist daily checklist.
This person should possess excellent verbal skills as well as the ability to adhere to well defined systems.
Make the music selection and turn on stereo no heavy rock etc 5.
Your dental front desk coordinator or anyone else who may be covering the phones must be ready to shift immediately.
Guidance of the day to day activities in a practice modifications and scheduling updates and information all begin at the front desk.
It s also helpful if another team member is filling in.
Role play with other staff 5.
This receptionist policy is designed as a step by step guide to entering a new dental patient s information into eaglesoft and to ensure that your front office has all of the required data needed to ease the transition for the patient and the front office staff.
Seek assistance and be mentored from someone who has these skills 4.
Attend skills training if available 8.
Training the dental front desk coordinator for the first call from a new patient of all the non clinical activities in your office taking the first phone call from a prospective patient may very well be the most critical.
As the leading authority on virtual dental front office training laura helps dental professionals who want to be better at what they do gain the training they need through online video courses live seminars and coaching.
Seminars are fun for team building hey we even do live seminars ourselves.
They can be helpful when training new front office team members.
Our daily checklists help your fd staff to make the most of their day.
Dental administrative training checklist is a free download for your dental office team.
The dental front desk is a hub of activity.
1 sporadic and or lengthy training sessions.
The front desk coordinator is the first person that comes in contact with the patient.
Hopefully with a little bit of planning training a new hire will be something to look forward to.
